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Showing posts from April, 2013

Why Can't I Set Up Cogeco Email on My Device?

Most people if not every person that comes into my store has a problem getting their Cogeco account set up on their new smartphone. In theory the correct email settings are: Incoming: Account Type: POP Incoming server: pop.cogeco.ca User Name: just username not full email address SSL: Off Port: 110 Outgoing: Outgoing Server: smtp.cogeco.ca SSL: Off Port: 25 Authentication is not needed for either of these settings. This should work, according to Cogeco's website. The problem is, most people have an account with Cogeco that does not allow them to have email on another device. There is a block is Cogeco's system that will limit email use only when in home under Wifi. Cogeco will restrict use of their server on the device and prevent you from sending email. What's the fix? Give Cogeco a call. They are good people, ask them to lift the block and double check to make sure your settings are correct.